Email & Phone Etiquette

Showing confidence and professionalism is of paramount importance both in email and phone correspondence. Learn the key factors of building positive relationships with clients or colleagues through your communication.

Beginner 0(0 Ratings) 0 Students enrolled
Created by Jisha Islam 01773690982 Last updated Sun, 03-Mar-2024 English
About Syllabus Requirements FAQ

What will i learn? What you will learn from this course?

  • check_circle Your email conversations will be more polite, concise, professional, and polished
  • check_circle You’ll sound more modest yet confident than ever in your phone conversations
  • check_circle Your chance of achieving the target of the email or phone call will increase noticeably

Description

Email and phone communications are some of the most commonly practiced mediums of communication these days. Maintaining a calm, confident, and professional demeanor throughout your phone conversations is a must for winning newer chances or challenges. Similarly, professional email conversations are essential for both internal and external situations.

In this course, you will learn the best practices and etiquette for handling phone calls. From greeting every caller accordingly and courteously to providing the right answer to their needs and concerns, each aspect of phone and email communication will be covered. Whether you correspond with your clients, colleagues, superiors, or stakeholders, this course will equip you with practical ideas for effective and professional communication.

Course Syllabus

Curriculum for this course
0 Lessons 00:00:00 Hours

Requirements

  • check_circle Minimum HSC/Equivalent pass
  • check_circle Should have the minimum English language proficiency
  • check_circle Should have basic computer literacy
  • check_circle Should be punctual and attentive in the training session
  • check_circle Need to follow ethical standards and professional conduct
  • check_circle Enthusiastic and have interest in learning new things

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