Conflict Management

Manage and resolve workplace conflicts effectively with this Conflict Management course. Learn to facilitate constructive dialogue to achieve mutually beneficial outcomes.

Beginner 0(0 Ratings) 0 Students enrolled
Created by Jisha Islam 01773690982 Last updated Wed, 06-Mar-2024 English
About Syllabus Requirements FAQ

What will i learn? What you will learn from this course?

  • check_circle You’ll be able to identify common issues responsible for most conflicts in workplaces
  • check_circle You’ll be able to resolve conflicts while being empathetic to conflicting parties
  • check_circle Excellence in conflict management will help you achieve leadership roles

Description

Conflict is inevitable in any workplace. To continue smooth operations in any industry, de-escalating situations and figuring out positive approaches are crucial. This course focuses on the strategies for addressing conflicts constructively and other key principles of conflict management. These techniques are even useful for managing conflicts in the personal life.

Communication breakdown is one of the most common causes of conflicts in the workplace or personal life. When a conflict situation arises, handling different personalities and competing priorities becomes the most challenging task. This course will teach you how to approach a conflict situation, figure out the underlying issues, and figure out mutually acceptable solutions. With these techniques, your workplace will be a much better place by fostering a culture of respect and collaboration.

Course Syllabus

Curriculum for this course
0 Lessons 00:00:00 Hours

Requirements

  • check_circle Minimum HSC/Equivalent pass
  • check_circle Should have the minimum English language proficiency
  • check_circle Should have basic computer literacy
  • check_circle Should be punctual and attentive in the training session
  • check_circle Need to follow ethical standards and professional conduct
  • check_circle Enthusiastic and have interest in learning new things

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