Course Description

The CompTIA A+ Certification is the industry standard for launching your career in IT support and technical operations.

This course provides hands-on training in computer hardware, operating systems, networking, mobile devices, and cybersecurity — preparing you to troubleshoot and support real-world IT environments.

By completing this program, you’ll gain the essential skills required for entry-level IT roles and be fully prepared for the CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) certification exams.

Course Outcomes

After completing this course, learners will be able to:

• Assemble, configure, and maintain desktop PCs and laptops.
• Install and troubleshoot Windows, macOS, and Linux operating systems.
• Diagnose and resolve hardware, software, and network issues.
• Secure devices and data using basic cybersecurity practices.
• Support mobile, cloud, and virtualized environments.
• Apply professional communication and documentation skills in IT support.

Course Outline

Module 1: Introduction to IT & Computer Hardware

• Overview of CompTIA A+ Certification
• Computer Components: CPU, RAM, Storage, Motherboards
• BIOS/UEFI, Boot Process & System Assembly

Module 2: Hardware Installation & Configuration

• Installing Processors, Memory & Storage Devices
• Power Supply and Cooling Systems
• Hardware Troubleshooting Techniques

Module 3: Networking Fundamentals

• Networking Concepts: LAN, WAN, IP Addressing
• Common Devices: Routers, Switches, Access Points
• Wireless Setup & Network Troubleshooting

Module 4: Operating Systems

• Installing and Configuring Windows, macOS, and Linux
• Command-Line Tools (CMD, PowerShell, Bash)
• OS Maintenance and Recovery Procedures

Module 5: Mobile Devices

• Laptops vs. Desktops
• Configuring Android & iOS Devices
• Connectivity: Wi-Fi, Bluetooth, VPN

Module 6: Security Fundamentals

• Threats, Malware, and Security Best Practices
• Data Encryption, Authentication & Permissions
• Securing Devices and Networks

Module 7: Virtualization & Cloud Computing

• Virtual Machines & Hypervisors
• Cloud Concepts: IaaS, PaaS, SaaS
• Remote Access & Backup Solutions

Module 8: IT Support, Operations & Troubleshooting

• Diagnostic Procedures & Documentation
• Common Hardware, Software & Network Issues
• Communication & Customer Service in IT Support

Module 9: Exam Preparation

• Review of Core 1 & Core 2 Objectives
• Practice Questions and Mock Exams
• Certification Tips & Strategies